Damaged or wrong item?
If a toy arrives damaged or isn't what you ordered, message us on WhatsApp within 48 hours of delivery with an unboxing photo or video. We'll arrange a replacement or refund.
Things to know
- Items must be unused and in original packaging
- Customised (personalised) items are made to order and cannot be returned unless damaged
- Refunds are made to your UPI ID within 5–7 working days of approval
Last updated: October 2026
